Saturday 25 April 2009

My head hurts :-(

css .dap .asp .sql vbs cgi ... mean anything to you? No, it doesn't mean much to me either, but this is what I have been filling my head with this afternoon and am now suffering the consequences! Basically, our website needs dragging into the 21st Century and it is these sorts of abbreviations I am having to wrestle with to try and get it there. When we launched our website back in 2002 it seemed very 'cutting edge' (we liked to think so anyway!), but the internet has moved on by leaps and bounds in the 7 years since, and we... well, we haven't.
So, I am interested in knowing what our customers like to see in a website. Many customers tell us that our website is easy to navigate and gives them the information they need. People also comment on the fact that they like to read the reviews or this blog to gain more subjective information about particular titles. We don't want to change this. And as a small family business, we like having direct and personal contact with each of our customers. So, we do not intend to upgrade to a flashy, impersonal website. However, we are always trying to improve the service that we give. Over to YOU... tell us what you like and don't like, do you want 'one-click' buying (like the infamous Amazon), or do you like the more personal touch, do pictures of book covers help or are you more interested in book descriptions... tell me more
By the way, if anyone reading this happens to be an expert in web design, especially database led sites... we would love to hear from you!

1 comment:

Christian Bookshop Ossett said...

Why didn't you tell me that was your problem?